Privacy & Data Protection

Privacy Policy

Effective Date: April 01, 2026

Welcome to Tolet ("Platform", "we", "our", or "us"), operated by Shiv Quantum AI Solutions Private Limited. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you access or use our website, mobile applications, and related services.

1. Who We Are

Tolet is India's AI-powered rental platform designed for tenants, landlords, real estate brokers, and property managers. Our platform helps users search, list, rent, and manage residential and commercial properties across India.

2. Information We Collect

Personal Information

  • Full name
  • Mobile number
  • Email address
  • Password (stored securely in encrypted form)
  • Profile photo (optional)
  • Government-issued identification where required
  • Company or brokerage information (if applicable)

Property Information

  • Property address
  • Property type
  • Rental amount
  • Images and videos
  • Property description
  • Amenities
  • Availability status
  • Ownership details provided by you

Usage Information

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Search preferences
  • Click activity
  • Session duration
  • Referral source

Location Information

With your permission, we may collect your location to show nearby rental properties, improve search accuracy, and personalize recommendations. You may disable location permissions at any time through your device settings.

3. How We Use Your Information

  • Create and manage your account
  • Verify users and property listings
  • Match tenants with suitable properties
  • Connect landlords with prospective tenants
  • Provide AI-powered recommendations
  • Improve search results
  • Prevent fraud and misuse
  • Respond to customer support requests
  • Process payments where applicable
  • Send important service notifications
  • Comply with legal obligations

4. Artificial Intelligence

Tolet uses Artificial Intelligence to improve the rental experience. AI may recommend relevant properties, suggest suitable tenants, improve search results, detect suspicious activity, personalize user experiences, and enhance platform performance.

AI-generated recommendations are intended to assist users and should not be considered financial, legal, or professional advice.

5. Cookies and Similar Technologies

  • Keep you signed in
  • Remember your preferences
  • Analyze website traffic
  • Improve platform performance
  • Enhance security

You may control or disable cookies through your browser settings, although some features may not function properly.

6. Sharing of Information

We do not sell your personal information.

  • Other users where necessary to facilitate rental transactions
  • Hosting, analytics, payment and communication providers
  • Government authorities where required by law
  • Professional advisers
  • Successor entities in a merger or acquisition

7. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only as long as necessary to provide our services, meet legal requirements, resolve disputes, enforce agreements, and fulfill legitimate business purposes.

9. Your Rights

  • Access your personal information
  • Correct inaccurate information
  • Update account details
  • Request deletion
  • Withdraw consent where applicable
  • Opt out of marketing communications

10. Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices, content, or security.

11. Children's Privacy

Tolet is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective when the updated Effective Date is published.

13. Contact Us

Shiv Quantum AI Solutions Private Limited

Product: Tolet

We will make reasonable efforts to respond to your inquiry as promptly as practicable.